matomo

Optimization of Measures Management

Optimization Measures Management

Goal: Establish a controllable measures management system that incorporates the existing escalation cascade and its adaptation.

Teamwork

Challenge

Challenge: Actions are developed and implemented in seven different regions. There was a tool for centralized collection, but it was only partially adopted by the regions and the quality of the data was insufficient to establish a controllable action management system.

Our Approach

  1. Gain acceptance for the use of the tool in the regions
  2. Gradually improve the completeness and quality of data from the regions.
  3. Define criteria for escalation committees
  4. Develop a measures control list
  5. Establish monthly measure reviews to ensure goal achievement and discuss escalation-relevant measures with the escalation committee
  6. Document and track escalation decisions

Our Solution

Transparency regarding the content, timeline, and status of all measures, as well as upcoming and completed escalations. Additionally, the goal achievement rate of measures already implemented and planned in each region is visible.